With our new website, we have included a way for individual orchestra members to sign up for an account on the site so you can:
See which events, rehearsals, and concerts you have booked in to
Save payment information for easier checkout next time
See all the past rehearsals and events you have booked online and/or attended
This post will walk you through how to log in, book rehearsals with your account, view your events, and view your credit card information. See our previous post for instructions on how to create an account.
In the Members Area, check to see if you are logged in.
In order for the above features to work, you have to be logged in to your account when booking rehearsals, so the website knows who you are when booking and can save the correct event information to your individual account.
The login bar will show whether you are logged in. If it says "Log In / Create an Account", you are not logged in. If it says "Hi (your name)", you are logged in.
See the previous Members How-To for step-by-step instructions on how to log in or create an account.
Once you are logged in, use the dropdown menu to navigate to your account pages.
Your account pages are where you can see information about your account. The available account pages are:
My Wallet - See your stored payment information, like saved credit cards.
My Events - Upcoming events that you have registered for, and events that you have attended in the past.
My Account - Basic account information, such as your name, email address, and phone number.
In the next section, we will walk through each of the account pages and the actions you can take on each page.
Below are quick links to each section.
My Events, including booking rehearsals from the events page
My Account
Your account page shows your account information, such as your name, phone number, and your email address. To access your account page, click on "My Account" from the dropdown menu from the Members Area page.
Once there, your account page should look like this:
Here, you can update your display name, profile photo, and phone number. Your login email cannot be changed, so if you need to switch to a different email, please sign up for a new account with your preferred email address, and let Pam or someone on the committee know to delete your old account.
To make edits to your account information, type directly in the form fields to change your name or phone number. Click "Update Information" to save the changes.
My Wallet
Your wallet is where your payment information is stored, should you opt in to store credit card information when checking out.
This will take you to your "My Wallet" page. Here, you'll be able to see all the payment methods you have saved, as well as delete any saved payments you no longer wish the account to store.
If you do not have a payment method saved, simply remember to check the "Save Payment for Next Time" box the next time you register for a sectional or rehearsal.
Below is a screenshot of the Event Registration page for rehearsals and sections. After you put in your credit card information, tick the box at the bottom of the payment section to store your payment card for next time. Once saved, the payment card will be saved to your account, and you can view it in your "My Wallet" page.
My Events
The "My Events" page is where you can see your upcoming registered events as well as past events that you have attended.
Remember, if you are not logged in when booking a rehearsal, it will not be saved to your account. To see how to tell if you are logged in, go back to the top of this post where we explain step-by-step how to tell if you are logged in.
To access the "My Events" page, click on your name from the Members Area, and select "My Events" from the dropdown menu.
Once you are there, the page should look like this.
I can see further details about each event by clicking on the "v" icon which expands the event details.
Let's look at how an expanded event with more details looks. Click on the "v" icon beside each event to see the expanded details of that event. You can see details like the time, date, and location of the event, when you booked the event, the number of tickets purchased, your total cost, and any coupons used.
Did you know that you can also book rehearsals from the "My Events" page? Scroll down to see a list of upcoming rehearsals and sections that are available to book. These are the exact same events that show up on the Members Area, so you do not need to navigate back to the Members Area page to book a rehearsal.
How to Log Out
To log out of your account, simply select "Log Out" from the menu on the Members Area page. To access the drop down menu for your account, click on your name. This will bring up a menu that lists all your account pages.
And that's it! We hope these account capabilities will help everyone get more visibility into what they've booked for, as well as make all our lives easier for tracking and accounting.
Please let Pam or the committee members know if you have any additional questions, run into issues, or if you would like someone to look at it together with you. We are happy to help!
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